What is an IT license in Dubai?

To legally provide IT services in the UAE, you need official authorization. Typically, companies obtain a professional license with relevant activities. A license is more than just business registration — it’s your legal right to operate, sign contracts, issue invoices, and receive payments.

Popular IT services requiring a license

  • Software development
  • Mobile app development
  • Web design and web development
  • IT consulting and auditing
  • Cybersecurity
  • Cloud technologies and hosting
  • IT systems integration and support
  • Software and SaaS licensing sales
  • Technical support and maintenance

Popular free zones for IT licenses

When a license is not required

1. Employment

If you are officially employed by an IT company in the UAE under a work visa, you do not need a license.

2. Freelancing

Some free zones (e.g., RAKEZ, Dubai Media City, Twofour54, SHAMS) offer freelance permits. These permits allow you to:

  • Work as a self-employed professional
  • Sign contracts with companies
  • Receive payments and open bank accounts
  • Obtain a residency visa

Restrictions:

  • No hiring employees allowed
  • No product sales (e.g., packaged software)

IT freelancing

If you plan to work individually without employees, a full license is not required. A freelance permit in one of the free zones is sufficient — it serves as a license for self-employed specialists. Where to get an IT freelance permit

Mainland vs free zone: which to choose?

Choose mainland if you:

  • Want to work with government contracts or large corporations
  • Plan client visits or work with private individuals
  • Need an office outside of a free zone
  • Want to hire employees without restrictions
  • Require flexible bank account setup

Mainland features:

  • Office required
  • License issued by DED (Department of Economic Development)
  • Services can be provided across the entire UAE territory

Choose a free zone if you:

  • Work remotely or target international markets
  • Do not need an office
  • Prefer straightforward registration and fixed visa packages
  • Want an affordable start

How to get an IT services license in the UAE

  1. Determine jurisdiction. Choose between mainland and free zone depending on your business model, budget, and client type.
  2. Select business activities.
  3. Prepare documents. Usually, you’ll need a passport, photo, trade name, office lease (if required), CV (for some free zones).
  4. Submit registration application. You can do it through the chosen free zone or DED (for mainland). You can apply through an agency or online.
  5. Pay fees. Pay government and registration fees for the license, visa package (if needed), and office rent (if applicable).
  6. Receive license. After verification and payment, you’ll be issued an official license. Processing time is usually 3 to 10 working days.
  7. Apply for visa (optional). If you plan to live and work in the UAE, apply for a residency visa.

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