Everything about services, benefits and more at Tasheel

What is TASHEEL?

As a resident of the UAE, you must have probably come across the word “TASHEEL'' or rather “Tas’heel” in the raw form. You find it mostly common while dealing with issues relating to resident visas.

TASHEEL is a government-owned online system that was created with the sole aim of handling and providing remedies for any labour or employment-related matters. This system is managed by the Ministry of Human Resources and Emiratisation (MOHRE). For entrepreneurs and employers involved in business setup in UAE, TASHEEL plays a crucial role in processing employment contracts, work permits, and labour-related transactions efficiently.

TASHEEL services

As an online government platform, TASHEEL renders a lot of assistance to both private and public sectors.

TASHEEL has service centers in all the Emirates of the UAE to solve labour related cases. It is also at these centres that the both parties appear for possible case resolution. So it isn't just online based.

These services now come in place to ensure that rights of the workers within the labour code are protected. Below are the services offered within the TASHEEL system.

Work permit services:

• Work Permit replacement
  This is a process of replacing an employee who has a valid work permit with another employee without getting a new permit. This method ensures the company doesn't pay any extra fee.
• Getting a temporary work permit
  This system allows individuals (expats or UAE nationals) to work for a company for a short period limited to 6 months. Such a permit is provided by the Ministry of Human Resources and Emiratisation (MOHRE).
• Cancellation of work visa
  This happens when an employment visa gets cancelled either by the initiative of the employer or employee.
• Relative sponsor permit
  This is like a no-objection confirmation from your spouse during the work permit application.

Labour card services:

• New labour card
• Labour card modification
• Reporting lost labour card
• New mission card

Additional ungrouped services rendered by the Tasheel:

• Sponsorship transfer
• Company licence renewal
• Nawakas
• Employee’s Salary certificate
• Online work permit cancellation
• Cancellation of new labour contract application
• Company list of employees
• Expired labour card list
• Labour card information 
• Owner role information

Why TASHEEL?

TASHEEL ensures that concerns and complaints are handled in the most outstanding way by skilled and well trained professionals. It also offers you a quick and direct link to official government system services. This means that no third party comes in place.

Again, using TASHEEL means you save a lot of time and energy, as the system works fast to ensure cases are resolved. 

Additionally, with the availability of the online services and their mobile app, you can successfully track your complaint status.

TASHEEL Agents

They are employed and managed by the MOHRE to render accurate employment-related services to companies. Individual users can also benefit from it.

Below are the services rendered by the TASHEEL agents:

• They help to register new companies and users in the system.
• They assist with various applications. There you can equally collect forms to fill.
• They provide technical support including training on how to use the system.

Where are the TASHEEL centres near me?

There are 78 Tasheel centers across the UAE. They are located in all the Emirates, with the majority in Dubai and Abu Dhabi.

TASHEEL Abu Dhabi

It has popular centres found at:

• Yas centre, Musaffah Industrial
• Capital mall, 2nd floor
• Falcon tower, AL Markaziyah west - W2
• Rashid bin Saeed AL Maktoum road ( 2nd street)

TASHEEL Dubai

It has two major centres located in Business Bay and Muraqqabat.

Other well known offices are:

• Burjuman mall (2nd floor)
• AL Khail mall, Latifa bin Hamdan street, AL Quoz
• Muraqqabat, via Hessa street and Sheikh Zayed Rd
• Damascus street, AL Qusais industrial area
• Bay Avenue mall
• AL Muraqqabat Rd, Deira
• AL Barsha mall

You can also get their contact details and some other TASHEEL centres by clicking on the links above.

TASHEEL Sharjah

It can be found in these main locations:

• AL Sharq street Lake mall
• AL Qasimi street, AL Sharq- AL Nasserya
• Halwan suburb AL Yarmook

TASHEEL Ajman

TASHEEL Ajman can be found at:

• Sheikh Jaber AL-Sabah street
• Mishref AL Tejariah street, Dar AL Muna Building

TASHEEL Contact Number

If you do not have the number of a specific TASHEEL service centre, you can contact them at 80060.

It is MOHRE call centre number.

For more information or enquiry, you can email them at support@tasheel.ae