12 Feb 2025

Your Ultimate Guide to Getting a Dubai Import Code and Customs Code

What is a Dubai Import Code?

A Dubai Import Code, also known as a Customs Code, is a mandatory registration required for businesses engaged in importing goods into Dubai. This unique identification code is issued by Dubai Customs and serves as a means to monitor and regulate the import activities of businesses operating in the UAE.

The Import Code links your business to the Dubai Customs system, ensuring that all import activities are tracked, recorded, and comply with UAE laws. Without this code, businesses cannot legally bring goods into the country, as customs clearance requires it.

Who is eligible to apply for an Import Code?

The following entities are eligible to apply for a Dubai Import Code:

UAE-registered companies: all businesses registered with the Department of Economic Development (DED) or free zone authorities.
Freelancers with a trade license: individuals holding a trade license for relevant activities.
International companies: foreign businesses with a local representative or branch in the UAE.

The Import Code is not limited to specific industries; it is a necessity for any company involved in cross-border trade.

Why do you need a Dubai Customs Code?

A Dubai Customs Code is essential for businesses involved in importing goods into Dubai. It ensures compliance with UAE customs regulations and offers several benefits that streamline import activities. Below are the key reasons why this code is crucial for your business.

Key benefits of having an Import Code in Dubai

1. Ensuring compliance with legal requirements

Operating without an Import Code violates UAE customs laws, leading to penalties or confiscation of goods. The code ensures your business operates within legal boundaries and avoids potential disruptions.

2. Avoiding customs penalties

A valid Dubai Customs Code allows goods-importing businesses to avoid:

Hefty fines imposed by Dubai Customs.
Seizure of goods or delays in delivery.
Suspension of import activities until compliance is achieved.

3. Building business credibility

With a valid Import Code, you can:

Demonstrate regulatory compliance, increasing trust with suppliers and clients.
Enhance your business reputation in global markets.

4. Facilitating customs clearance

The Import Code allows you to:

Reduce customs clearance time by pre-registering with Dubai Customs.
Gain access to automated systems, such as the “Dubai Trade” portal.
Avoid manual paperwork, streamlining the import process.

5. Facilitating international trade

Having a valid Dubai Customs Code:

Enables smooth logistics and customs handling for imported goods.
Ensures eligibility to benefit from UAE’s trade agreements.

6. Enhancing supply chain efficiency

With a Customs Code, you can:

Reduce bottlenecks in your supply chain.
Ensure timely delivery of goods.
Manage logistics efficiently, minimizing costs and delays.

Step-by-step guide to obtaining your Import Code

Getting your Dubai Import Code is a straightforward process, provided you have all the necessary documents and follow the steps diligently. Here's a detailed guide to help you secure your Import Code quickly.

Step 1. Gather the documents required for Import Code Dubai

Ensure you have the following documents ready before starting the application process:

Trade license: a valid UAE trade license issued by the Department of Economic Development (DED) or a free zone authority.
Emirates ID: for local businesses, the owner’s or manager’s Emirates ID is required.
Passport copy: a scanned copy of the business owner’s or manager’s passport.
Tax Registration Number (TRN): proof of VAT registration.
Memorandum of Association (MOA): for companies with multiple shareholders.

Step 2. Pay application fees for the Import Code

The fee for issuing an Import Code varies but generally ranges between AED 500 to AED 1,000, depending on the business type.
Payment can be made online through the Dubai Customs portal or in person at authorized centers.

Step 3. Apply for your Import Code online

Log in to the Dubai Trade Portal (dubaitrade.ae ).
Navigate to the New Importer/Exporter Registration section.
Fill out the application form with the required details.
Upload the necessary documents and submit your application.

Step 4. Track your application status

After submission, you will receive an acknowledgment email with a tracking ID.
Use this ID to monitor your application status on the Dubai Trade Portal.
Processing typically takes 2–3 business days, after which you will receive your Dubai Customs Code.

How to renew your Dubai Customs Code

Renewing your Dubai Customs Code is a mandatory annual process to ensure continued compliance with customs regulations. Here’s how to renew your code seamlessly.

Documents and fees for renewal

Before starting the renewal process, ensure you have the following documents:

Valid trade license: ensure your trade license is renewed before applying.
Emirates ID and passport copy: updated copies of the business owner’s or manager’s identification documents.
Tax Registration Number (TRN): proof of active VAT registration.

The renewal fee is typically the same as the cost of the initial Customs Code issuance and ranges from AED 500 to AED 1,000, depending on your business type and activity.

Renewal process: step-by-step instructions

Log in to the Dubai Trade Portal. Visit dubaitrade.ae and log in using your account credentials.
Navigate to the Renewal section. Select the Customs Code Renewal option under the Services menu.
Fill out the renewal form. Provide updated details if there have been any changes to your business information.
Upload the required documents. Attach the scanned copies of all required documents.
Pay the renewal fee. Complete the payment online using the portal’s secure payment gateway.
Receive confirmation. Upon successful submission, you will receive a confirmation email. Your renewed Dubai Customs Code will be active within 1–2 business days.

What are the prohibited items in Dubai?

Dubai has strict customs regulations to ensure the safety and security of its residents and maintain compliance with international standards. Importing certain items is prohibited, and failing to comply with these rules can result in severe penalties, including fines or imprisonment.

List of prohibited items

Drugs and narcotics. All forms of illegal drugs and narcotics, including recreational and prescription drugs not approved by UAE authorities.
Weapons and explosives. Firearms, ammunition, explosives, and other dangerous items unless authorized by UAE government agencies.
Pornographic materials. Content in physical or digital formats that is deemed obscene or offensive under UAE law.
Counterfeit items. Fake branded goods, counterfeit currency, and forged documents.
Gambling tools. Items associated with gambling, such as cards, machines, and paraphernalia, as gambling is illegal in the UAE.
Religiously sensitive materials. Publications or products that contradict Islamic beliefs or promote religious intolerance.
Endangered wildlife products. Items made from endangered species, such as ivory, animal hides, or products listed under CITES (Convention on International Trade in Endangered Species).
E-cigarettes and vape liquids (unapproved). Non-compliant or unregistered vape products. To avoid penalties, always check Dubai Customs' official website for the most updated list of prohibited items before importing goods into the country.

Expert assistance for getting your Dubai Import Code

Navigating the process of obtaining a Dubai Import Code can be complex, especially for new businesses or those unfamiliar with UAE customs regulations. Engaging expert assistance can simplify the process and ensure compliance with all legal requirements.

Why consider professional help?

Time-saving. Professionals handle the documentation, application, and submission, allowing you to focus on your business operations.
Error-free applications. Experts minimize the risk of application rejection by ensuring all forms are completed accurately and all required documents are included.
Tailored guidance. Get advice tailored to your business type, industry, and specific import requirements.
Streamlined renewals. Professional services often include reminders and support for annual code renewals.

What services do experts provide?

Assistance with gathering and verifying required documents.
Filing the online application on the Dubai Trade Portal.
Monitoring application status and following up with Dubai Customs if needed.
Providing updates on changes in customs regulations and prohibited items.

Finding trusted providers

To ensure reliability and quality, choose firms with a proven track record in customs-related services. Look for recommendations, reviews, and certifications to make an informed decision.

Engaging professionals not only speeds up the process but also reduces stress, ensuring your business can begin import activities without delays.

FAQs about the Dubai Import Code

How can I apply for an Import Code in Dubai?

You can apply for an Import Code through the Dubai Trade Portal (dubaitrade.ae). Create an account, fill out the application form, upload the required documents, and pay the applicable fees. The process is straightforward, and approval usually takes 2–3 business days.

What are the fees for obtaining or renewing a Dubai Import Code?

The fees for obtaining or renewing a Dubai Import Code typically range from AED 500 to AED 1,000, depending on your business type and activities. Payment can be made online through the Dubai Trade Portal.

What documents are needed for applying or renewing the Import Code?

The following documents are required:

A valid trade license.
Emirates ID or passport copy of the business owner/manager.
Tax Registration Number (TRN).
Memorandum of Association (MOA) for companies with multiple shareholders.

What are the benefits of having a Dubai Import Code?

Having an Import Code enables your business to:

Comply with UAE customs regulations.
Simplify customs clearance and avoid penalties.
Enhance supply chain efficiency.
Build credibility with global suppliers and clients.